How does our return policy work? You have 1 day to make a return request after your order has been delivered. How to return an Item:   Item must be unused.  Place the item in its original packaging, including any accessories, tags, labels or freebies.  What can I return? You can initiate a return up to 1 day after delivery if you receive a wrong item.  with the exception of Shipped-from-Overseas items, underwear, adult toys, perfumes, cosmetics, hair extensions and jewellery.When returning an item, ensure all seals, tags and accessories are left intact and item is in it's original packaging. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid. How do I return an item? Contact us. Include seller store name.